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How do I re-sync Integration values?
How do I re-sync Integration values?

How to refresh data from an integrations.

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Written by Support
Updated over a week ago

Can You Manually Resync Your Data? Not Just Yet...

Can you hit a refresh button on your data integrations in Basis? As of now, the answer is that – no, you can't manually resync values from an integration.

Why Isn't Manual Resync Available?

  • Automatic Syncs: Basis already takes care of syncing all your integrations daily which is typically much faster than the weekly or monthly syncs from an offline workflow.

  • Resource Intensive: Keeping everything in sync is a bit like a juggling act – it takes a lot of resources. That's why a manual resync option isn't supported yet and we endeavor to keep your costs low.

But There's Good News on the Horizon!

We've heard the requests for a manual resync feature loud and clear.

It's exciting to share that this feature is on our roadmap. We're working on bringing you the ability to trigger a resync of your integrations whenever you need it.

Need a Sync Now?

Interim Solution: In the meantime, if you're in dire need of a data refresh, our support team is here to help. Just reach out, and they'll assist you with syncing up your data.

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